Mahmud Kusuma, S.H., M.H.
(Certified Attorneys at Law)
Previously, the www.hukumindo.com platform has talk about "Personal Data Must Be Safeguarded To Keep Bank Accounts Safe", "Chronology of Indosurya Fraud Cases, The Largest Losses in Indonesia!", "How to Open a Police Report in Indonesia?" you may read also "How To Report Online Scammer Or Fraud To The Police In Indonesia" and on this occasion we will discuss about 'This woman lost IDR 2.38 billion Because of Fraudulent SMS'.
A woman becomes the victim of a bank account 'burglary'. This was experienced by Deborah Moss, a catering entrepreneur in California, who lost up to US$ 160 thousand or the equivalent to IDR. 2.38 billion (assuming an exchange rate of IDR. 14,900/1 US $). Deborah became a victim of account breaches when she received an SMS from a number claiming to be the bank informing her about a monthly debit card fee of US$ 35 per month.
At first he ignored the short message. Until finally he got a call from someone who claimed to be an employee of Chase Bank, the place where he kept the money. Deborah said the employee claimed to be Barbara. Then Barbara said there was an allegation of fraud committed by Deborah. Therefore Barbara asked for Deborah's personal data for verification. Then Deborah was asked to read out the number that came in through a short message. "I obeyed and mentioned the numbers. He said thank you," he said.
Every day of the week, Barbara kept calling Deborah and saying there was a problem with the delivery of the card. Deborah is always asked to mention the numbers that come through her SMS. Until then Deborah went to the nearest branch office. Then the bank employee at the office said that his account had been drained of up to US$ 160,000. "All my money is gone, the 12 years of savings that I collected are gone," he said.
The incident experienced by Deborah is also experienced by many Americans. The government even noted that the loss from this account breach reached US$ 8.8 billion in 2022, up 30% compared to the previous year. Deborah has reported the matter to the Police and is hoping to get her money back. But his hopes were dashed when the bank rejected his claim. Chase Bank said that during its investigation, the bank did not find Deborah's protection efforts for her own account. The bank said that there would be no refund, because the bank considered that it was pure Deborah's negligence. Deborah was devastated to hear the news. "My world feels shattered," he said.
JPMorgan Chase provided a response to this case, they said that Deborah's bank account was compromised by scammers and the fraudster managed to get other confidential information. Chase Bank said they had contacted Deborah via phone and email regarding the transfer. However, Deborah admitted that she never received any message from the bank. And if you have any legal issue in Indonesia territory, contact us then, feel free in 24 hour, we will be happy to assist you.
*) For further information please contact:
Mahmud Kusuma Advocate
Tokopedia Care Tower, 17th Floor, Unit 2&5,
Outer West Ring Road, 101, Rawa Buaya,
Cengkareng Sub District, West Jakarta City,
Jakarta - Indonesia.
1. "Ngeri! Gara-gara SMS, Wanita Ini Kehilangan Duitnya Rp 2,38 M", finance.detik.com., Sylke Febrina Laucereno - detikFinance, Sabtu, 27 Mei 2023, Diakses pada tanggal 28 Mei 2023, Link: https://finance.detik.com/moneter/d-6742264/ngeri-gara-gara-sms-wanita-ini-kehilangan-duitnya-rp-238-m.